We understand that your business is the reason we are in business and we want nothing more than for you to be completely satisfied with your purchase. Our staff takes pride in the products we sell and because of this we visually inspect every item in an effort to ensure that all merchandise is in sellable condition.
We offer a 30-day money-back guarantee on any product that does not meet the standards of our clients. Returned items must be in resalable condition, complete with original packaging and material, and with no signs of wear or abuse. Please contact a sales associate for a “Return Authorization Number” prior to returning an item.
All returned items are checked upon arrival at Beau Monde Guitars. The buyer will pay return shipping costs. If a returned item qualified for Free Shipping the shipping charge will be deducted from the original purchase price. If the returned item does not meet the above requirements, it may be refused or a restocking fee of up to 10% may be assessed. A claim must be filed directly with the carrier for any returned item damaged while in transit.